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Are you a homeowner struggling with your mortgage payment?
FirstMerit may be able to help make your mortgage more affordable. The United States Treasury Department recently introduced two initiatives as part of the Homeowner Affordability and Stability Plan to help struggling homeowners, as follows:
- Home Affordable Refinance Program* - this program is for homeowners with a low level of equity in their home or who owe more than their home is worth (this refinancing program may be available for some mortgages serviced by FirstMerit and, in certain instances, for loans not currently serviced by FirstMerit)
- Home Affordable Modification Program* - this program works to lower the payments of homeowners at risk of losing their home (this modification program may be available for certain mortgages serviced by FirstMerit)
Let us help you take the next steps
Our mortgage loan professionals are ready to answer your questions and help you determine the program that fits your situation.
Do you currently have a FirstMerit mortgage?
- Yes, and I need help determining what my options are
- If you feel you may face difficulty making your scheduled payments, you are already past due or are
concerned about the possibility of losing your home to foreclosure, below are a number of options
that could possibly provide the help you need:
- Refinance
- Repayment plan
- Loan modification
- Home sale
Before you call:
Please gather the information below for you and any co-borrower(s):
- Information about the gross monthly income of all borrowers, including most recent
pay stubs or documentation of income received from other sources
- Most recent income tax return
- Information about any second mortgage on the house
- Payments on each credit card carrying balances from month to month
- Payments on other loans such as student loans and car loans
- All monthly recurring payments/debt obligations
Contact Information
Call 1-888-728-0071, Option 2
M-F 8 am - 5 pm ET
You may also contact a Department of Housing and Urban Development (HUD) approved counselor for further assistance.
Find a HUD counselor in your area at http://www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm or call 1-800-569-4287.
No, but I'm interested in more information
* Please call for additional program information, restrictions and timeframes.
All loans are subject to application, credit approval, satisfactory appraisal and title insurance. Terms and conditions are subject to change. Other terms, conditions and restrictions may apply.
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